GENERAL TERMS AND CONDITIONS OF USE

These general terms and conditions are aimed at defining the relationship between the User and the company marketing the offers associated with the website helvetic-paloma-fr-channel.com, referred to hereafter as 'the Company'.

SNEAK PEAK

The User visiting the website and placing an order for free or paid-for services must be a natural person who is over the age of legal majority in his/her country of residence with the legal capacity to use a website.
Simply by visiting the website, the User accepts the full terms and conditions of use and sale.

The general terms and conditions of use for this website can be changed at any time, without prior notice. The User is thus advised to regularly consult the latest version of the general terms and conditions of sale on the website helvetic-paloma-fr-channel.com

CONDITION 1 :: Products offered on the website and in e-mails

On the website , and in the related e-mails, the Company markets paid-for products in the field of clairvoyance, divination, astrology, tarot reading, lucky numbers, personal development and costume jewellery. These products take the form of e-books, audio or audiovisual recordings, texts, illustrations and costume jewellery. These products may be available via the website's online shop, or offered via e-mail. In the context of its welcome offer, the Company offers each newly subscribed user a free psychic reading. The Company cannot guarantee that the events mentioned on the website or in the related e-mails will occur. The texts provided by the website helvetic-paloma-fr-channel.com and the related content cannot be compared to advice provided by recognised and regulated professions such as legal, medical or psychological advice. If the User suffers from an illness or encounters particular problems (particularly legal problems), he/she must consult the relevant professionals about his/her case.

CONDITION 2 :: Technical conditions for the delivery of reading material and illustrations without a tangible medium

The texts and illustrations ordered without any tangible medium, either free or paid-for, are sent electronically, via channels such as e-mails or files to download. The Company is not responsible for any blocks which may cause difficulties when texts and illustrations are delivered, such as anti-spam or anti-virus filters. In particular, the User must check his/her computer settings and add the sender address serviceclient@helvetic-paloma-fr-group.com to his/her safe senders list.

CONDITION 3 :: Unsubscribing

If the User no longer wishes to receive e-mails from the Company, he/she can request this by following the unsubscribe link which can be found on all e-mails from the Company. The Company draws the User's attention to the fact that ending his/her subscription will mean that the links in any e-mails received from the Company beforehand will no longer be active. Consequently the User will no longer have access to products delivered in this way, if he/she did not save them on his/her computer.

CONDITION 4 :: Payments and refunds

Payments can only be made using a bank card or online electronic payment . Online payment is made via secure banking channels. If the User's credit card is refused, the Company reserves the right to try charging it again within the period stated by the laws and regulations in force and as many times as these laws and regulations permit it to do so. The Company reserves the right to add, remove, suspend, temporarily or permanently replace the payment systems, in order to optimise the quality of service and without prior notice. There is no delivery charge for the intangible products or the tangible products. The Company reserves the right to change the prices of its offers without giving the User prior notice. The price of each paid-for item is clearly indicated to the User in the commercial documents. This price is clearly indicated on the web page where he/she pays for his/her purchase. The texts, illustrations and intangible products can only be accessed after the User makes the payment and his/her payment is approved by the Company. Tangible products such as costume jewellery are sent after the User's payment is approved by the Company. If the User is not completely satisfied, the Company commits to provide him/her with a refund, within the first 3 months after purchase, of the amount paid by the User. The User must simply request the refund by sending a message to the following address: serviceclient@helvetic-paloma-fr-group.com.

CONDITION 5 :: Guarantees

The Company cannot be held liable for the duration, maintenance of accessibility or deletion of the content ordered. The Company cannot be held liable if the User's order or account is not recorded. The User is solely responsible for any damage caused to his/her computer or to the data it contains caused by viewing, downloading or saving content offered by the Company. The Company assumes no liability whatsoever for problems occurring during secure transactions. This is the responsibility of the various organisations providing these services.

CONDITION 6 :: Personal data

The Company may keep the User's personal data which he/she filled out on the website or in a page linked to it, such as an order form, whether for a free or paid-for product. The Company may only pass on this information to commercial partners if the User has agreed to this, by ticking the relevant box. In order to unsubscribe from partner offers, the User can use the unsubscribe links which can be found in e-mails from the Company's partners.

CONDITION 7 :: Availability of products

With regard to the intangible products, the Company commits to implement all reasonable technical solutions in order to ensure continuous access to the website and the related texts and illustrations, subject to required maintenance processes, Internet network failures or malicious acts beyond the Company's control. Consequently, the Company assumes no liability whatsoever in the event that its website or linked pages of texts and illustrations cannot be accessed. The Company cannot guarantee that the site is exempt from any computer virus which is beyond its control. Regarding tangible products such as costume jewellery, the Company commits to inform the User if a product is out of stock and to provide him/her with a refund if delivery is not possible within a reasonable time period of time. The User can also request a refund simply by sending an e-mail to serviceclient@helvetic-paloma-fr-group.com.

CONDITION 8 :: Force majeure

The Company assumes no liability whatsoever for any failure to meet its contractual obligations in the event of force majeure or unforeseeable circumstances, including, but not limited to, war, catastrophes, fires, internal or external strikes, internal or external breakdowns or failure, and in general, any event not allowing orders to be processed properly.

CONDITION 9 :: Intellectual property

The entire content of the web pages (images, trademarks, logos, acronyms, software programs, texts, algorithms) and all the information presented by the Company or its suppliers are protected by intellectual property law and trademark law. Any reproduction or use covered by intellectual property protection laws must be subject to the Company's prior authorisation. Any unauthorised use of all or part of the Website content and exploitation of intellectual property rights may give rise to legal proceedings.

CONDITION 10 :: Period of application

The period of application of these terms and conditions of sale is unlimited, unless they are altered or removed by the Company.

CONDITION 11 :: Territoriality

These general terms and conditions are subject to the law of the country where the Company has its head office.

CONDITION 12 :: Contact

HELVETIC DIGITAL LTD
182-184 High Street North,
East Ham, London
E6 2JA.
UK